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Career Opportunities 2016-10-17T09:52:53+00:00
DFW Hightech Signs is looking for a Business Development Manager (BDM) for our Dallas Office, to hunt down new business opportunities and take high-level prospects through our sales process. This is a unique opportunity for individuals who are hungry and determined for success. The ideal candidate is ambitious and self-motivated, with unparalleled energy, enthusiasm and drive, to work for a successful organization selling high value products and services.

The BDM, and his/her assigned Inside Sales Representative will build and maintain a sales pipeline by initiating sales calls, qualifying leads, conducting meetings and following up with prospects. Our sale is a process-driven, consultative sale and requires advanced communication, sales management, and relationship-building skills.

Job Responsibilities:

  • Manage the sales process – from prospect to post sale activities.
  • Obtain new accounts and grow existing accounts to consistently meet and exceed quarterly and annual sales quota.
  • Meet and exceed all activity goals and business measurements including sales meetings, pipelining, win rate, average deal size, etc.
  • Demonstrate follow-through with all aspects of the sales process; provide regular reporting updates as required by senior management.
  • Proactively build and maintain in-depth knowledge of our products and services, industry trends and competition.
  • Regularly update new and current customer information in CRM system.

Position Requirements:

  • Bachelor’s degree or equivalent work experience in business or sales management.
  • 5+ years of overall B2B sales experience with strong background managing the entire sales process from beginning to end.
  • 5+ years of new account development selling.
  • Sales “hunter” with proven prospecting and sales cycle management skills, as well as a consistent track record of success meeting financial objectives.
  • Vertical expertise: background selling into large accounts with a solid, working understanding of how these organizations function and connect.
  • Experience managing extended sales cycles.
  • High level of social perceptiveness and customer service coupled with a strategic awareness.
  • Experience using CRM.
  • Advanced communication, presentation and negotiation skills.
  • Self driven, motivated, results oriented personality with an enthusiasm for growth.
  • Ability and willingness to work within an open environment in a professional office setting.
  • Ability and willingness to travel frequently.

Position Benefits:

  • Paid Holidays
  • Two Weeks Vacation
  • Sick Leave
  • Profit Sharing & Bonus
  • Paid Training
  • Commission on Sales
  • Future Advancement
The Sales Manager is responsible for the development and performance of all sales activities within the signage industry. Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Lead the company as an integral member of the senior management team. Responsible for business development, team development, account assignments, team management, budgeting, sales reporting and related administrative duties. Establishes plans and strategies to meet company revenue goals. The Sales Leader will be a member of the senior leadership team to help develop and execute the company’s strategic plans to meet its overall objectives.

Job Responsibilities:

  • Establish and maintain team alignment with the objectives of our customers and the company
  • Work with management to establish annual budget of revenues and sales expenses and interim sales projections.
  • Work with President/CEO and Controller to establish pricing strategy.
  • Hiring, retaining, training, mentoring and motivating the sales staff.
  • Maintain customer retention and satisfaction.
  • Plans, promotes, and executes sales meetings and community goodwill events.
  • Assist sales team and others in preparation of proposals and RFP responses.
  • Work with appropriate internal company personnel to ensure successful and timely implementation of CRM software and universal participation among sales team.
  • Work with appropriate internal personnel to develop reporting system for prospecting, proposals, sales pipeline and revenues.
  • Assist with managing Gross Profit Margins.
  • Lead sales team to achieve or exceed revenue projections.
  • Oversee the maintenance and growth of existing client base, working through newly established Account Managers
  • Work with the management team and the Director of Marketing as needed or directed by President/CEO
  • Participate as required as a member of our Senior Leadership Team.

Position Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong understanding of customer and market dynamics and requirements.
  • Willingness to travel and work in a global team of professionals.
  • Proven leadership and the ability to drive sales teams.
  • Computer literate.
  • Ability to meet deadlines and strong sense of urgency.
  • Results driven and embrace the concept of continuous improvement.
  • Ability to write reports, business correspondence, and procedural manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
  • Results driven, growth and bottom-line focused, strategic.
  • Leads team by coaching, challenging, motivating, providing tools and minimizing obstacles.
  • Detail oriented in all assignments.
  • Ability to multi-task and meet deadlines.
  • Achieves success by working through others.
  • Strong customer focus and relationship builder.
  • Signage Experience necessary.
  • Bachelor’s degree or 5+ years equivalent work related experience and training.

Position Benefits:

  • Paid Holidays
  • Two Weeks Vacation
  • Sick Leave
  • Profit Sharing & Bonus
  • Paid Training
  • Commission on Sales
  • Future Advancement
Responsible for sales activities from lead generation through the project management process. Develop and implement
agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in
the marketing area. Work with the center’s management and support teams for the achievement of customer satisfaction
and revenue generation, in line with company vision and values.

Job Responsibilities:

Develop annual sales plan with Franchise Partner or Center Manager, detailing activities to follow during the fiscal year, which will focus the position on meeting or exceeding sales quota.
Demonstrate the ability to carry on a business conversation with business owners and decision makers.
Identify sales prospects and contact these using a “drill down” and “share of wallet” concept.
Develop and maintain a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking.
Follow up on new leads and referrals resulting from telephone, marketing and field activity.
Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of a Contact Manager program on “Cyrious”
to maintain accurate records to maximize territory potential.
Develop a complete understanding of pricing and proposal models.
Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
Prepare presentations, estimates and sales contracts.
Establish and maintain estimate follow-up procedures.
Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings.
Assists in the implementation of company marketing plans as needed.
Carry out market research; i.e. competitive shops and customer surveys.
Identify and resolve customer satisfaction issues.
Establish and maintain effective team relationships with all support departments.
Adhere to all company policies, procedures and business ethics codes.
Participate in and practice the “Everybody Sells”. Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.
Additional Responsibilities:

Participate in networking and marketing events such as seminars, referral groups, trade shows, and telemarketing programs.
Assist in collection of account receivables.
Coordinate shipping schedules and delivery of merchandise and services.
Conduct or supervise minor installations (i.e., RTA).
Coordinate various tasks & scheduling activities to ensure quality project management.
Position Benefits:

Paid Holidays
One Week Vacation
Sick Leave
Paid Training
Commission on Sales
Future Advancement

The Inside Sales Consultant greets customers entering the store, calling by phone, or inquiring online, and serves as a knowledgeable sales consultant in defining and fulfilling their sign needs. Inside Sales rep maintains a working knowledge of the characteristics and appropriate uses of the stores sign materials and techniques, as well as a solid understanding of graphic design principles and the production process.

The Inside Sales Consultant arranges to receive any necessary graphics from the customer, creates the work order for the job, and handles paperwork and payment using a POS computer system. After delivery of the job, the ISR/CSR/MKT follows up with the customer to ensure satisfaction, to thank the customer for choosing DFW Hightech Signs and to invite future business.

Job Responsibilities:

  • Serve as the first point of contact for walk-in and telephone customers. Responds to customer inquiries and uses consultative selling to determine sign needs, provide sign recommendations and quotes, and assist customers with the order process.
  • Generate at least $25K in closed and paid sales each month
  • Process customer orders. Accurately complete Work Order; obtain customers approval on pricing and proofs and secure payment.
  • Conduct peer reviews through proofing system and ensures accurate and timely proofs are sent.
  • Enter accurate contact information into database for future follow up.
  • Perform quality assurance measures pre- and post-construction by accurately creating, reading and communicating Work Order details and later proofing sign for errors or unacceptable standards (i.e., bubbles, ragged edges, and loose seams).
  • Contact customers when the order is ready, when delays or errors occur, or when payment is late, to ensure that they are satisfied after the job has been picked up/delivered, etc.
  • Assure customer satisfaction. Contact customer within 3-5 days of order to confirm customer satisfaction. If dissatisfied, determine concern and present solutions.
  • Obtain referrals; determine contact name and phone number and provide follow-up.
  • Provide professional service and knowledgeable advice to customers regarding all aspects of their sign requirements, including design, durability, and any restrictions that may apply.
  • Provide accurate estimates and follow up on them consistently.
  • When appropriate, up-sell to enhance the effectiveness of the sign and to maximize the profitability of the job.
  • Include all customer instructions on the Work Order in writing; do not rely on verbal communications.
  • Ensure that all invoices are handled correctly, that payment is taken with the order when appropriate, and that credit is extended only under established guidelines or with the direct approval of the Store Manager or owner.
  • Follow up on all accounts receivables, ensuring that invoices are paid in a timely manner.
  • Set sales appointments for the owner to conduct surveys, present proposals, estimates, and new products.
  • Execute follow-up contacts as required, using mail, phone, and email.

Additional Responsibilities:

  • Be proficient in the use of the POS system.
  • Fully understand the store’s pricing structure and policies in order to advise customers and handle transactions appropriately.
  • Meet regularly/weekly with the Manager to agree upon priorities for the day’s work. Keep the Manager informed of all Sales and
  • Marketing activities undertaken.
  • Ensure that all telephone calls are answered quickly and courteously, that all messages are passed along promptly, and that all inquiries
  • receive an appropriate and timely response.
  • Provide full, professional service to all customers and prospects, through all means of communication.
  • Provide knowledgeable consultation in design and layout, both to create the most effective sign for the customer and to increase profitability.
  • Track each job through the production process to be sure it is completed on time; if appropriate, inform the customer when the sign is ready to be picked up, or make delivery and installation arrangements.
  • Maintain a neat and clean area behind the sales counter. File all invoices and vendor invoices in a timely manner;
  • Be knowledgeable in basic sign design, sign materials/substrates, and production procedures so quotes/orders can be accurately produced.
  • Generate Work Orders and other paperwork precisely and promptly to expedite jobs and ensure accuracy.
  • Track all orders with the WIP report and ensure that all jobs are produced and delivered on time. Inform customers of the progress of their jobs when and as necessary.
  • Other duties as assigned

Position Requirements:

  • Two year college required, bachelor degree in business preferred.
  • Sign experience preferred.
  • Excellent computer skills: MS Office suite, Outlook, Adobe Design Suite, search engines and other marketing tools.
  • Proven track record of sales achievement.
  • Organized, detail-oriented, able to juggle multiple priorities, ability to prioritize work, quick learner
  • Able to communicate clearly in writing and face-to-face.
  • Qualities: energetic, hardworking, problem solver, resourceful, team player, get-it-done attitude.

Position Benefits:

  • Paid Holidays
  • One Week Vacation
  • Sick Leave
  • Paid Training
  • Commission on Sales
  • Future Advancement
Under general direction, the Graphic Designer and Production Specialist has a dual role working in the computer room and production room.

In the computer room, this position is responsible for creating computer generated vinyl and/or full color graphics output that can be weeded, cut and applied or printed and mounted to a substrate. This may involve various levels of artistic creativity and will ultimately lead to the complete or modified design from customer drawings, files, or exact output of customer-provided design for output to media.
In the production room, this position is responsible for all aspects of the physical construction and assembling of signs from computer cut vinyl and wide format full color printouts. Sign assembly includes preparing substrates and applying vinyl or other media according to written instructions. Also, mounting and/or laminating prints and operating and setting up the laminator for over-laminating, or mounting of digital imaged products is required. Proofreading signs and conducting quality assurance to ensure the accuracy of signs is required.
Job Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

Prioritize each day to efficiently and cost-effectively schedule the workflow.
Determine the best output method based on the customer’s need.
Read and interpret a Work Order.
Work with co-workers and customers with file transfers, FTP access, photo library options, online proofs, etc.
Determines size and arrangement of illustrative material and copy, select style and size of type, and arrange layout based upon available space, aesthetic design, and production requirements.
Prepare comprehensive illustrations, sketches, layouts, and copy for print reproduction according to instructions of client or supervisor.
Allocate appropriate amount of time to each work order.
Inspect jobs for accuracy before sending them to the plotter or printer. Ensure correct material is used for each job and output device settings are accurate.
Customer logo maintenance and sourcing: scanning, editing, using the DFW Hightech Signs Digital Asset Library, etc.; convert graphic files.
Image Sourcing: locate photos, understand copyright laws and release/usage requirements, knowledge of resources to buy stock images, work with service bureaus to create output beyond store capability, and understand resolution options and optimal enlargement specifications from image vendors and image originals.
Provide proofs as necessary, using the DFW Hightech Signs online proofing system, for customer approval.
Perform daily/weekly computer back-ups; archive files as necessary.
Maintain all equipment including computers, plotters and printers (water-soluble printers, thermal transfer printers, solvent ink printers, etc.).
Maintain accurate electronic and paper record of File Storage and Disks (logs, saving by invoice number, dating)
Minimize waste by efficiently using ink, media, laminates, foils and vinyl; notify manager/owner of low inventory.
Communicate with other employees, Sales/Service members on job requirements, timing, and special needs; Sign Maker(s) on job input and output; Production Manager/Center Manager on inventory needs for computer supplies.
Follow a layout to place computer-generated vinyl or full color graphic image(s) on a pre-determined substrate or medium.
Prepare substrates for application. This may include cutting, painting, laminating, cleaning and maintaining the substrates for application.
Weed excess vinyl from computer cut images. Weeding techniques vary with size, type of vinyl and complexity of image. Know how and when to use each technique.
Perform quality assurance measures pre- and post-construction by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards (bubbles, rough edges, loose seams).
Perform finishing operations such as laminating, encapsulating, and/or mounting of printed pieces.
Perform vehicle graphic installation and wraps.
Install signs when necessary.
Operate the laminator while maintaining proper fit and settings. Thread laminating or encapsulating material onto the machine, set temperature, pressure, and side guides for proper feeding of material.
Help unload raw materials; clean and maintain storage areas.
Operate Roland Digital Printers.
Operate Graphtec plotter.
Maintain production rate consistency; meet or exceed established minimum rates per hour.
Work on different projects simultaneously.
Run proof sheet and secure approval for production run from supervisor.
Adhere to all company policies, procedures and business ethics codes.
Participate in and practice the DFW Hightech signs sales mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the franchise partner, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.
Position Requirements:

Sufficient formal or informal education to have a working knowledge of both PC and Mac operating systems.
Previous experience as a graphic designer, sign-related computer operator or in desktop publishing, including an advanced level of experience using Adobe applications.
Pass all assessments/inventories administered during the hiring and training process.
Sufficient formal or informal education to assure the ability to use simple math (adding, subtracting, multiplying and dividing whole numbers and fractions, as well as converting fractions to decimals and vice versa).
Ability to work under pressure to output high volume, high quality work
Ability to lift 50 or more pounds
Flexibility to lean over a waist-high table and use back forth hand motion to apply vinyl letters and graphics to a substrate
Ability to use light power equipment
Current and unrestricted driver’s license
Knowledge of Versaworks RIP software is required and sign specific software like Omega or Flexi Sign is an added benefit
Three years sign installation (or relevant) experience required
The physical ability to perform all aspects of this job (lifting, climbing, and working at heights of greater than 10 feet)
Position Benefits:

One week vacation and sick leave
Paid Training Program
Paid Holidays
Monday – Friday Shifts
Bonus

The Graphic Designer is responsible for creating computer generated vinyl and/or full color graphics output that can be weeded, cut and applied or printed and mounted to a substrate. This may involve various levels of artistic creativity and will ultimately lead to the complete or modified design from customer drawings, files, or exact output of customer-provided design for output to media.

Job Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

Prioritize each day to efficiently and cost-effectively schedule the workflow.
Determine the best output method based on the customer’s need.
Read and interpret a Work Order, according to written instructions.
Work with co-workers and customers with file transfers, photo library options, online proofs, etc.
Determine size and arrangement of illustrative material and copy.
Prepare comprehensive illustrations, sketches, layouts, and copy for print reproduction according to instructions of client or supervisor.
Allocate appropriate amount of time to each work order.
Inspect jobs for accuracy before sending them to the plotter or printer.
Cut vinyl so it can be easily weeded; process re-cuts and reprints as necessary.
Customer logo maintenance and sourcing: scanning, editing, using the DFW Hightech Signs Asset Library, etc.; convert graphic files.
Image Sourcing: locate photos, understand copyright laws and release/usage requirements, knowledge of resources to buy stock images, work with service bureaus to create output beyond store capability, and understand resolution options and optimal enlargement specifications from image vendors and image originals.
Provide proofs as necessary for customer approval.
Perform daily/weekly computer back-ups; archive files as necessary.
Physically maintain all equipment including but not limited to; computers, plotters and printers.
Maintain accurate electronic and paper record of File Storage and Disks as specified in the DFW Hightech Signs Operations Manual.
Minimize waste by efficiently utilizing appropriate inventory.
Communicate with other employees on work in process as necessary.
Help unload raw materials; clean and maintain storage areas.
Work on multiple projects simultaneously.
Create proofs and send to customers using the online proofing system.
Load materials on/into printer and/or laminator. Some heavy lifting may be required.
Assist in production area as needed.
Participate in and practice the DFW Hightech Signs sales mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.
Position Requirements:

GED required, but Associate Preferred.
Advanced education degree, coursework, or tech school a plus.
Strong PC and Mac skills, Internet skills, publishing software, and sign production software skills.
Previous service business experience desired.
Previous sign or print industry experience required.
Strong PC and Mac skills, Internet skills, publishing software, and sign production software skills. Adobe CS4 and above required.
Position Benefits:

One week vacation and sick leave
Paid Training Program
Paid Holidays
Monday – Friday Shifts
Bonus

Accepting Applications.
Accepting Applications.

We are hiring! Currently accepting applications for
Electrical Sign Installer, Vehicle Wrap Installers, and Graphic Designer.

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